Stephanie Encinas

Position: Director of Revenue Cycle Operations

Stephanie Encinas has spent her entire healthcare career in RCM – it is something she’s passionate about. At Zymeda she guides all revenue cycle operations, including process analysis of client RCM functions and identification of revenue growth opportunities. She drives educational initiatives for staff and clients, plans for new client integration with Zymeda and evaluates EMR/revenue system enhancements. Stephanie thrives on understanding the nuances of operations and systems for every client, subsequently using this information in a tailored approach to initiate effective performance improvement.

Highlights:

• Has over 30 years of experience in reimbursement, billing and accounts receivable management.
• Adept at identifying reimbursement trends and working to reduce negative patterns.
• Helps manage the internal relationship between RCM functions, auditing and analytics, integrating the information from each area to communicate issues with providers and provide education.
• Worked with several of Southern California’s top academic medical centers including USC and UCLA.

Spirit animal: The Dolphin

The dolphin — this is so me! The dolphin spirit animal represents harmony and balance. Dolphins are both highly intelligent and closely in tune with their instincts, striking a balance between the two states. Dolphins are also a symbol of protection and of resurrection. Their playful nature is a reminder that everyone needs to approach life with humor and joy. People who identify with the dolphin are usually peaceful and gentle, but with a deep inner strength.

Roshan Ranaweera

Position: Director of Analytics and Insights

Roshan Ranaweera serves as the Director of Analytics and Insights for Zymeda Provider Solutions. He brings more than ten years of revenue cycle management, analytics and information technology experience to the organization. His primary focus is leading the analytics and automation functions, working closely with practice clients and the Zymeda team to oversee a broad range of reporting, analytics and data solutions strategies. In his position Roshan oversees development of all client KPI dashboards, including data integration and integrity. Additionally, he helps identify operational and contract improvement opportunities for clients through his analysis and review of key performance metrics.

Prior to joining Zymeda, Roshan worked as a Senior Operations Manager for a large RCM company. In this role he monitored KPI metrics, established reporting priorities and managed client communications on these issues. What differentiates Roshan from other leaders in analytics is his experience. He started his career in operations, learning the nuances inherent in effective revenue cycle management for medical practices. After pursuing extensive training in information technology, including system integration, Tableau and PowerBI development and SQL Server management, he prioritizes the opportunity for technology to tell a story and identify opportunities for process improvement for practice clients.