Medical Practice: The Importance of Customer Service

September 24, 2020 By Helene Beilman-Werner

Medical Practice: The Importance of Customer Service

If the proliferation of Yelp, Google, and other online ratings website reviews about a person’s experience with a doctor’s office is any indication, customer service is a big deal when it comes to maintaining the health and vitality of your practice. While this fact may not be surprising, we find that many physicians don’t realize the online reviews and ratings that they uncover about their practice may have nothing to do with ...

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Physicians: Banishing the Burnout

September 1, 2020 By Helene Beilman-Werner

Physicians: Banishing the Burnout

Physician resources for improved efficiency and a better quality of life It would be no surprise to a doctor or practice administrator reading this to know that demands on today’s physicians are staggering. From increased expectations from patients and payors to significant regulations governing the scope of care a practice must provide, it’s no wonder why physician burnout is at an all-time high. In fact, in its 2020 Lifestyle Report, Medscape, a leading ...

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5 Insights into Private Practice Physicians

January 29, 2020 By Helene Beilman-Werner

5 Insights into Private Practice Physicians

Private practice physicians continue to face constant threats of consolidation, a recent survey of 346 healthcare providers was conducted to collect their thoughts on a number of topics integral to their practice, according to the PatientPop 2020 Practice Growth Report. Here are five insights from the report: 1. Approximately 72.7 percent of providers are satisfied with their level of success. 2. Providers identified six characteristics that were important to their success: Delivering a top ...

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