Workplace culture can make or break a business. Numerous books and research have shown a great work culture can lead to improved employee engagement. Employee engagement impacts retention, productivity and the way your teams treat your customers, in this case, your patients. A happy staff member will go above and beyond for patients, flag potential issues early and always be looking to innovate and make the practice better. We’ve all heard about the amazing ...

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Have you ever asked to be paid less than what you’re worth? We can’t speak for everyone, but for most, it’s safe to assume the answer is a resounding no. You and your staff take pride in staying connected and providing quality care to your Medicare and Medicare Advantage patients annually, so why are your HCC/RAF scores so low when so many of your patients have multiple chronic conditions? Do you ...

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