Position: Director of Revenue Cycle Operations
Stephanie Encinas has spent her entire healthcare career in RCM – it is something she’s passionate about. At Zymeda she guides all revenue cycle operations, including process analysis of client RCM functions and identification of revenue growth opportunities. She drives educational initiatives for staff and clients, plans for new client integration with Zymeda and evaluates EMR/revenue system enhancements. Stephanie thrives on understanding the nuances of operations and systems for every client, subsequently using this information in a tailored approach to initiate effective performance improvement.
- Has over 30 years of experience in reimbursement, billing and accounts receivable management.
- Adept at identifying reimbursement trends and working to reduce negative patterns.
- Helps manage the internal relationship between RCM functions, auditing and analytics, integrating the information from each area to communicate issues with providers and provide education.
- Worked with several of Southern California’s top academic medical centers including USC and UCLA.
Spirit animal: The Dolphin
The dolphin — this is so me! The dolphin spirit animal represents harmony and balance. Dolphins are both highly intelligent and closely in tune with their instincts, striking a balance between the two states. Dolphins are also a symbol of protection and of resurrection. Their playful nature is a reminder that everyone needs to approach life with humor and joy. People who identify with the dolphin are usually peaceful and gentle, but with a deep inner strength.